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Thank you for visiting the Platform. Please read this Privacy Policy (the “Privacy Policy”) carefully.

By accessing or using the Platform, you agree to comply with and be bound by this Privacy Policy, our Terms of Service and all Applicable Laws and regulations.

If you have any questions about this Privacy Policy, please email us at help@goodlawyer.ca.

This Privacy Policy constitutes a legally binding agreement between you and 91�������� Inc. (“91��������”, the “Company”, “we”, “us”, or “our”) governing your access to, and use of the Platform and our collection and use of your Personal Information in connection with such use and access.

This Privacy Policy includes and hereby incorporates by reference the following important documents, as they may be in effect and modified from time to time: our Terms of Use, and the Retainer Agreement. Collectively, this Privacy Policy, our Terms of Use and Retainer Agreement, are referred to as the “Terms of Service”.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE PLATFORM.

We reserve the right in our sole discretion to revise and update this Privacy Policy from time to time. Any and all such modifications are effective immediately upon posting and apply to all access, and continued use of, the Platform. You agree to periodically review this Privacy Policy to be aware of any such modifications. Your continued use of the Platform shall constitute your acceptance of the then-current Privacy Policy.

YOU UNDERSTAND THAT BY USING THE PLATFORM AFTER THE EFFECTIVE DATE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY.

IF YOU USE THE PLATFORM ON BEHALF OF AN ORGANIZATION OR LAW FIRM YOU AGREE TO THIS PRIVACY POLICY ON BEHALF OF SUCH ORGANIZATION OR LAW FIRM AND IN DOING SO YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT ORGANIZATION OR LAW FIRM TO THIS PRIVACY POLICY AND AGREE THAT YOU ARE BINDING BOTH YOURSELF AND THAT ORGANIZATION OR LAW FIRM TO THIS PRIVACY POLICY.

Definitions

In this Privacy Policy, “Personal Information” means any of your data relating to an identified or identifiable natural person, and ”y�dz�” and ”y�dzܰ�” refer to a User. Any capitalized terms used in this Privacy Policy that are not defined here will have the meanings given to them in our Terms of Use.

Overview

This Privacy Policy covers our treatment of any Personal Information we collect about you and describes our practices regarding the collection, use and disclosure of Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

Certain parts of our Platform and uses of your Personal Information are subject to more privacy and data security provisions in our Terms of Use and Retainer Agreement. This Privacy Policy should be read along with our Terms of Use and Retainer Agreement. You must review those documents.

This Privacy Policy does not apply to third-party services, websites, or applications we may link to through the Platform, including the Payments Data Controller. When you use one of these links to leave our Platform, we encourage you to review the privacy policies and terms of use that apply to the services, websites, or applications you access.

Personal Information we Collect

Personal Information that is Necessary to use the Platform

The categories of Personal Information described below are necessary to help with your legal use of the Platform and for 91�������� to meet our obligations under Applicable Laws.

• Account Information. When you sign up for an Account, we require certain Personal Information such as your first name, last name, telephone number, email address, physical address, and date of birth. If you are accessing the Platform on behalf of an organization, we may require more information about the organization such as entity name, entity type and size, nature of business/operations, and answers to qualitative questions about your organization. For Lawyers, we require certain additional information, including your work history, information about your law firm and information about your qualification, competence, practice status and legal standing to deliver Legal Services.
• Identity Verification Information. To follow Applicable Laws and to create and maintain a trusted environment, we may also collect identity verification information (such as images of your government issued ID, passport, national ID card, or driver’s license) or other authentication information.
• Payment Transaction Information. We use the services of the Payments Data Controller to process, route and deliver funds under Applicable Laws to supply the Payment Services. All Users agree that the Payment Services, including the charging, processing and delivery of any Aggregate Fees are ultimately subject to the policies of our Payments Data Controller. The Payments Data Controller’s Privacy Policy and other legal information Is located here: .
• Communications between Clients and Lawyers. Lawyers must keep all Client information confidential under Applicable Laws, as well as their ethical and professional obligations. 91�������� may maintain confidential User information in a database maintained by the Company or a third-party provider, however, such practices shall not constitute the waiver of any privilege in a Lawyer-Client relationship.

Information you Voluntarily Provide to 91��������

91�������� collects the information you choose to provide to us through your use of the Platform, including as described below.

• Communications with 91��������. When you communicate directly with 91��������, including by communicating with a Legal Concierge or other 91�������� representative, we may collect information from such communications, including any information you choose to provide us.
• Additional Profile Information. As a Lawyer, you may provide more information as part of your Lawyer Account (such as gender, practice areas, years of experience, preferred language(s), city, a personal description/biography, etc.). As shown in your Lawyer Account settings, some of this information will be publicly visible to Users.
• Other Information. You may otherwise provide us information when you submit User Content, fill in a form, update or add information to your Account, respond to surveys, post to community forums, participate in promotions, communicate with our Legal Concierge or other 91�������� representative, share your experience with us, or use other features of the 91�������� Platform.

Information Generated from Your use of the Platform

Like most web sites, we use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take in using the Platform.

When we send emails through our email distributor, such as newsletter emails or certain marketing emails, we are automatically able to monitor certain activities such as how many emails were viewed, by whom, and which links you clicked on. This helps us improve our content and ensure we are sending you stuff you’ll want to read. We do not share this information with anyone else.

91�������� may automatically collect information relating to your access and usage of the Platform, as further described below.

• Usage Information. 91�������� collects information about your interactions with the Platform, such as the links, pages, or 91�������� Content you select and view, as well as how long you spend on a particular page or Content; your searches; the Legal Service Contracts you create and enter into; and other actions on the Platform. Other information we collect may include your device type, operating system, browser type, IP address, MAC address, the websites or application from which you navigated to our Platform, and similar information.
• Geo-location Information. 91�������� may collect information about your precise or approximate location as determined through data such as your IP address or your mobile device’s GPS. Most mobile devices let you control or disable the use of location services for applications in the device’s settings menu. 91�������� may also collect this information even when you are not using the Platform if this connection is enabled through your settings or device permissions.
• Log Data and Device Information. We automatically collect log data and device information when you access and use the Platform, even if you have not created an Account. That information includes, among other things: details about how you’ve used the Platform (including if you clicked on links to third-party applications), your IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the 91�������� Platform.
• Cookies, Pixels and Similar Technologies. We use cookies and similar technologies when you use the Platform or engage with our online advertising or email communications. “Cookies” are small files saved onto your device or browser through your web browser that allow us to collect certain usage information, and “pixel tags” are tiny graphics with unique identifiers embedded on the Platform that allow us to collect certain usage information. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. Often, the information we collect using cookies and other tools is only used in a non-identifiable format without reference to Personal Information. For example, we may use information we collect to better understand website traffic patterns and to optimize our Website experience. Sometimes, we associate the information we collect using cookies and other technology with your Personal Information. Our business partners may also use these tracking technologies on the 91�������� Platform or engage others to track your behavior on our behalf.
• Third-party Cookies, Pixels and SDKs. Third-parties may use cookies, web beacons, and other storage technologies to collect or receive information from our Platform and elsewhere on the internet and use that information to provide measurement services and targeted advertising. Similarly, such third-parties may collect or receive information from your Account and other applications and use that information to provide targeted advertising. Users can opt out of the collection and use of their Personal Information for advertising targeting by updating their browser privacy and advertising settings and by contacting us with a description of your request and validation information.
• Do Not Track Signals. While you may disable the usage of cookies through your browser settings, the Platform does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.

Information Received from Third Parties

91�������� may receive Personal Information about you from third-parties and combine that information with information we collect from your use of the Platform. We are not responsible for how such third-parties collect, control, manage, process, disclose or share your Personal Information, and any request or query regarding any such management or disclosure of your Personal Information should be directed to such third-parties.

Personal Information received from third-parties may include, but is not limited to:

• Third-party Services. If you create, connect, or login to your Account with a third-party service (Google, Facebook, etc.), the third-party service provider may send us information such as your registration, friends list, and profile information from that service. This information varies and is controlled by that service provider or as allowed by you via your privacy settings with that service provider.
• Background Information (Lawyers). To the extent permitted by Applicable Laws, we may obtain reports on Lawyers from public records of criminal convictions or sex offender registrations, or any other local version of police, background, or registered sex offender checks, or any publicly recorded disciplinary actions made by a provincial law society or other regulatory body for Lawyers. We may use your information, including your full name and date of birth, to obtain such reports.
• Referrals. Referring persons may submit Personal Information about you such as your email address or other contact information.
• Other Sources. To the extent permitted by Applicable Law, we may receive more information about you, such as demographic data or information to help detect fraud and safety issues, from third-party service providers or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from service providers like identity verification services for our fraud prevention and risk mitigation. We may receive information about you and your activities on and off the Platform through partnerships, or about your experiences and interactions from our partner networks.

How we use Information we Collect

91�������� collects, uses, stores, discloses and processes your Personal Information: (i) to create, improve, develop and customize the Platform; (ii) to create your Account; (iii) as disclosed to you when you provide us with such Personal Information; (iv) to respond to User inquiries;